Our Reviews
Auto Repair with Personal Care
Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you’ll be happy with the outcome. Stop in or give us a call at 815-758-7425 to let us know how we can help you!
Sandy Milling
22:11 26 May 20
Explained details about working with my extended warranty company. Once they got the ok to go ahead with fixing my car... they called and gave me the details and approximate day it would be completed. Done one day early. Thank you, Bill. I appreciate your service.read more
Josh Bartlow
14:20 06 May 20
Having a car shuttle drop me off and pick me up when my vehicle was ready was amazing. Joy and the staff were also very... nice. Also getting updated texts while they were doing the diagnostics was great. Highly recommended.read more
Rheyce Williams
11:48 28 Feb 20
Love the convenience they provide, they’ll even drive you to work. With life time warranty on all parts, it’s worth the... price!read more
Matthew Fitzgerald
18:11 25 Feb 20
Was able to fix my exhaust right away on a friday afternoon!! Very satisfied with price and quality of work. Thanks... Again!!!read more
Nick Fraser
16:43 24 Feb 20
Excellent experience! Will come back in the future for any assistance needed with my vehicle. Really interesting the... set up of the software they have where they upload information about your car (diagnostics) to a hyperlink, which is then texted directly to your phone! Recommend 10/10.read more
James Becker
15:10 21 Feb 20
Had a slow coolant leak for years and it finally let go, needed a new radiator. The Car Hospital had an inspection and... diagnosis finished in about two hours, sent me a link to the vehicle inspection with photos, called me and explained options and pricing, and had my car back to me in 24 hours all for a very reasonable price. (Also fixed a shock mount that I didn’t know had cracked) Can’t say enough good things about this place and have been recommending it to all of my friends and family all week!read more
Manuel Olalde
23:40 13 Jan 20
You and your staff always explain the work needed now or future issues very well. This allows us to make the correct... choices when it comes to our cart care. Appointments are great and all but getting the customer walk-ins are great as well. Thank you as always!!read more
David Bird
02:41 22 Oct 19
The Car Hospital is a great place for any service for your vehicle . Bill and his staff go out of their way to provide... excellent service . They are fair , very knowledgeable, and always willing to help you save money ... even offering suggestions to go somewhere else or delay service if it is safe to do so ! You won’t be disappointed going to the Car Hospital for all your vehicle service needs !read more
Clayton Gosnell
22:54 16 Oct 19
If you’re in search of a knowledgeable mechanic who will provide you with complete transparency at an extremely... reasonable price, Bill’s your guy! Not only does Bill provide you with some exceptional work, but it’s complimented with Joy’s wonderful attitude that makes you feel like you’ve made the right choice in a mechanic! Definitely recommend this place to any niu student looking for a trustworthy shop!read more
Marshall Keun
16:47 31 Jul 19
From my first time at the Car Hospital they have always treated me great. Always giving me great advice as well as... information on problems with my truck. Bill and all the people there are extremely nice to deal with. My last trip in there I wanted an oil change on my new truck and so happens they where very busy. But Joy worked her magic and got me in very quick. I highly recommend if you need a quality service station this is definitely one of the best I have ever used.read more
Darria McDonald
23:09 20 Jun 19
I am always impressed by the great service AND the great communication I get from the people at Bill Whites Car... Hospital. My son's car had to be towed recently and serviced. I not only received detailed information from Joy, but also from Bill. I felt like he was keeping my budget in mind, but was also aware that this was my son's car and I wanted him to be safe. Once again, kudos to the Car Hospital. Feels like dealing family when you go there.read more
Joan Garnier
18:48 21 Apr 19
I think everybody must love this place! The employees are friendly, the waiting area is very nice. They did excellent... work. I wish Auto Repair wasn't as expensive as it is, but dealing with the car Hospital was very nice.read more
Thomas Darden
17:00 18 Apr 19
Without a doubt, for over 25 YEARS, Bill White’s CAR HOSPITAL has been our “Go-To Place" for Anything and Everything... related to the Maintenance and Repair of our Vehicles. In addition to all of the unexpected issues that need to be taken care of on our cars, THEY ALSO SELL TIRES, BRAKES and COMPLETE ALIGNMENT SERVICES! So stop worrying about what’s wrong with your car and call the CAR HOSPITAL. You will get it fixed by professionals who know a lot more about car repairs than most of us do. I honestly, will never cease to be amazed by all of the work they have done for us for years and years. They are KNOWLEDGEABLE, HUMBLE AND AWESOME all at the same time! Thumbs UP! Way UP!read more
Justin Masters
16:19 27 Mar 19
I have used Bill White's for multiple cars and have always been satisfied with their work and professionalism. The... detailed inspection report they send with photos is very helpful. Not once have they tried to upsell me a repair that I did not ask for or that was not a critical issue. In fact they have told me that a repair I asked for was not necessary, saving money!read more
Samantha Vernier
15:43 22 Mar 19
New to the area, went here based on the reviews. Didn’t have service done here because of their honesty. The employees... were honest with me and told me what I needed was covered under warranty and directed me to my dealer. I will go back again when I need something else done for sure, as I know they will not oversell!read more
Gabriela Hufford
01:22 19 Mar 19
Initially I had a lot of faith in the car Hospital, but after my experience today I digress. $500 for a right wheel... bearing repair! I don't think so! My cousin is a mechanic and he said that no honest shop would charge over $350. You might have a pleasant experience as long as you don't tell them you're moving out of state , otherwise they might try and get what they can from you! I'd rather travel the distance and see my cousin, especially if it means saving half a grand!read more
Nicole Krupa
15:43 12 Jan 17
Always amazing. My husbands family have been going there for years so its like taking the car in to see family. They... are quick and helpful and I love that they are just down the street.read more
